PRIVACY POLICY
📋 Introduction
This Privacy Policy ("Policy") applies to your use of the website of TechRelieve (OPC) Private Limited ("TechRelieve") hosted at techrelieve.ai and its product platform RatNawnAI hosted at ratnawnai.com, as well as any related services, mobile applications, or digital products (collectively, the "Platform").
🏢 Company Information
Company: TechRelieve (OPC) Private Limited
Product Platform: RatNawnAI - AI-powered product visual generation
Terms Reference:
- The terms "we", "our", "us" refer to TechRelieve
- The terms "you" or "User" refers to anyone who accesses or uses our services
⚠️ Important Consent Notice
By accessing RatNawnAI or TechRelieve services, you consent to the collection, use, and sharing of your personal information as per this Policy. If you do not agree with these terms, please stop using our services.
📊 Information We Collect
1. Personal Information
- Name
- Email address
- Phone number
- Business details
- Product data
2. Customer Information
- Product photos uploaded to RatNawnAI
- Image files and associated metadata
- Product descriptions and specifications
- Generated content (images, videos, Excel files)
3. Automatically Collected Data
- IP addresses
- Device and browser type
- Login logs and access patterns
- Platform analytics and usage data
4. Cookies & Tracking
- Website cookies for functionality
- Third-party analytics tools
- User experience optimization data
- Session management information
🎯 How We Use Your Information
- To provide and improve RatNawnAI services
- To process transactions, generate product visuals, videos, Excel sheets
- To personalize product recommendations
- For fraud detection, system security, and compliance with applicable laws
- For updates, offers, transactional & service-related communications (SMS, Email, WhatsApp)
- To enhance AI algorithms and improve processing quality
- To provide customer support and technical assistance
- To analyze usage patterns and optimize platform performance
🔒 Data Security
🛡️ Security Measures
We implement industry-standard measures to protect your data but cannot guarantee 100% security over the internet.
Your account and uploads in RatNawnAI are password-protected. You are responsible for maintaining account confidentiality.
🔐 Protection Standards
- Encryption: Data transmission using SSL/TLS encryption
- Access Control: Limited employee access to personal data
- Regular Audits: Security assessments and vulnerability testing
- Secure Storage: Industry-standard data center security
- Password Protection: Secure user authentication systems
🤝 Sharing of Information
🚫 No Data Sales
We do not sell your personal information. However, we may share limited data with:
- Affiliates, subsidiaries, and service providers - For platform operations and service delivery
- Regulatory authorities, law enforcement, or courts - If required by law
- Business partners - For integration and enhanced services (with your consent)
- Third-party processors - For payment processing and essential services
🏢 Business Transfers
If TechRelieve is ever merged or acquired, your information will transfer to the new entity subject to this Policy.
⚖️ Your Rights
🔧 Data Control Rights
- Access & Update: You can update or modify your personal information through your account
- Data Deletion: Request complete deletion of your account and associated data by contacting us
- Data Portability: Request a copy of your data in a machine-readable format
- Processing Restriction: Request limitation of how we process your data
- Opt-out: Unsubscribe from marketing communications at any time
- Correction: Request correction of inaccurate personal information
📞 Grievance Redressal & Data Protection Officer
If you have any complaints, disputes, or requests regarding your data, please contact:
📋 Data Protection Officer (DPO)
📝 Response Commitment
We are committed to addressing all grievances and data requests promptly. You can expect a response within 48 hours of submitting your request through any of the above channels.
🗑️ Data Deletion Request
If you would like us to delete your data, you can make a request by visiting our dedicated page:
⚖️ Applicable Law
🏛️ Legal Jurisdiction
This Policy is governed by the laws of India. All disputes will be subject to the jurisdiction of competent courts in Bangalore, India (customizable to your preferred legal office location).
📋 Compliance Standards
TechRelieve and RatNawnAI operate in compliance with:
- Information Technology Act, 2000 and its amendments
- Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021
- Personal Data Protection Bill (as applicable)
- Other applicable Indian data protection regulations
🚀 About TechRelieve & RatNawnAI
TechRelieve (OPC) Private Limited is an innovative technology company dedicated to solving real-world problems through AI-powered solutions.
RatNawnAI is our flagship product platform that revolutionizes product visual creation using artificial intelligence. Upload raw product photos and instantly generate professional images, dynamic videos, and organized Excel data files.
🎯 Our Mission: Empowering businesses to create stunning product visuals without the need for models, studios, or complex production processes.
⚡ Our Promise: Lightning-fast processing, professional results, and complete data privacy protection.
Policy Version: 2.0 | Effective Date: August 20, 2025
This Privacy Policy may be updated from time to time. We will notify users of any significant changes through email or platform notifications.