TERMS OF USE
📋 Legal Agreement
These Terms ("Terms of Use") form a legal agreement between TechRelieve (OPC) Private Limited ("TechRelieve", "we", "our", or "us") and you ("User", "Merchant", or "Customer"), regarding the use of RatNawnAI and other AI/digital services provided via our platforms.
📖 Introduction
🏢 Company & Service Overview
TechRelieve (OPC) Private Limited provides cutting-edge AI-powered solutions through multiple platforms, with RatNawnAI being our flagship product for automated product visual generation.
Agreement Scope: These terms apply to all services accessed through techrelieve.ai and ratnawnai.com, including but not limited to AI processing, digital transformations, and related technology services.
🚀 Services Provided
RatNawnAI provides AI-powered tools for:
Product Image Transformation
- Studio-quality photos
- Model dress trials
- Footwear visuals
- Professional catalog images
Video & Catalog Creation
- Instant video creation
- Dynamic product showcases
- Catalog management
- Social media content
Data Management
- Automated Excel data generation
- Product specifications
- Inventory management
- SKU organization
Batch Processing
- Quality consistency
- Multiple item processing
- Bulk transformations
- Enterprise solutions
🇮🇳 Legal Compliance Requirement
Services must be used only for lawful purposes and in compliance with Indian laws. Any violation of applicable regulations will result in immediate service termination.
👥 User Responsibilities
Age Requirement
You must be 18+ years old to register and use our services. Age verification may be required.
Content Standards
You agree not to upload unlawful, obscene, infringing, or fraudulent content to our platforms.
Prohibited Activities
You agree not to misuse services for spam, gambling, illegal products, obscene content, or counterfeit goods.
Data Accuracy
You are solely responsible for the accuracy of data you upload and process through our services.
🛡️ Security & Compliance
Users must maintain account security, use strong passwords, and immediately report any unauthorized access. Compliance with our content policies is mandatory for continued service access.
⚖️ Intellectual Property
🔒 Proprietary Rights
The RatNawnAI product, algorithms, trademarks, and all content are the sole property of TechRelieve (OPC) Pvt Ltd.
Prohibited Actions:
- ❌ Reverse engineering of our AI algorithms
- ❌ Redistribution of our technology
- ❌ Copying or cloning our services
- ❌ Using our trademarks without permission
- ❌ Creating derivative works from our technology
📜 User Content License
By uploading content to RatNawnAI, you grant us a non-exclusive license to process, enhance, and deliver results back to you. We do not claim ownership of your original content but require processing rights to provide our services.
💳 Payments & Billing
💰 Pricing Structure
- Free Tier: Services may be free-to-use initially for limited usage
- Subscription Plans: Various subscription options as updated on our platforms
- Pay-per-Use: Credit-based system for flexible usage
- Enterprise Plans: Custom pricing for large-scale operations
🧾 Tax & Billing Terms
All transactions are subject to applicable taxes (GST, etc.) as per Indian tax regulations.
TechRelieve reserves full rights to modify pricing anytime with 30 days advance notice to existing subscribers.
🔄 Refund Policy
Refunds are processed as per our refund policy available on our website. Processing fees and completed work are generally non-refundable unless there are technical failures on our end.
⚠️ Limitation of Liability
🔧 Service Availability
Services are provided on an "AS-IS" basis without warranty of uninterrupted or error-free operation. While we strive for 99.9% uptime, technical maintenance and updates may cause temporary service interruptions.
💼 Liability Limitations
- TechRelieve will not be liable for indirect, incidental, or consequential damages (including loss of revenue)
- Liability in any case will be limited to fees paid in the last 30 days
- Force majeure events (natural disasters, government actions, internet outages) are excluded from liability
- Third-party integrations and external service failures are not our responsibility
🚪 Termination
We may suspend or terminate your account in case of:
- Breach of terms - Violation of any provision in this agreement
- Uploading illegal/prohibited content - Content that violates laws or our policies
- Fraudulent activities - Misuse of services or payment fraud
- Regulatory or legal requirements - Compliance with law enforcement or court orders
- Abuse of service resources - Excessive usage beyond fair use policies
- Non-payment - Failure to pay outstanding dues after grace period
📋 Termination Process
Account Suspension: Temporary suspension with opportunity to remedy violations
Account Termination: Permanent closure with data retention as per our privacy policy
Data Export: 30-day window to export your data before permanent deletion
🏛️ Governing Law
⚖️ Legal Jurisdiction
These Terms are governed by the laws of India.
Any disputes will be subject to the jurisdiction of Bengaluru courts (updateable if your company prefers Patna courts since your registered office is Bihar).
📋 Dispute Resolution
- Negotiation: Good faith attempt to resolve disputes amicably
- Mediation: Third-party mediation if negotiation fails
- Arbitration: Binding arbitration as per Indian Arbitration Act
- Court Jurisdiction: Bengaluru courts for final legal resolution
📞 Contact for Legal/Grievance
For any legal queries, grievances, or support related to these Terms of Use, please contact:
⚖️ Nodal Officer
⏱️ Response Commitment
We are committed to addressing all legal and grievance matters promptly. You can expect a response within 48 hours of submitting your request through any of the above channels. For urgent matters, please call the provided phone number.
🚀 About TechRelieve & RatNawnAI
TechRelieve (OPC) Private Limited is a pioneering technology company focused on democratizing AI-powered solutions for businesses of all sizes.
RatNawnAI represents our commitment to revolutionizing product visual creation through artificial intelligence, eliminating the need for expensive studios, models, and complex production workflows.
🎯 Our Mission: Making professional product visuals accessible to every business, regardless of size or budget.
⚡ Our Promise: Delivering high-quality results with transparency, security, and user-focused innovation.
🌟 Our Vision: Becoming the global leader in AI-powered business solutions for the digital economy.
Terms Version: 2.0 | Effective Date: August 20, 2025
These Terms of Use may be updated periodically. Users will be notified of significant changes via email or platform notifications. Continued use after updates constitutes acceptance of new terms.